Shipping policy

Order and Shipping Confirmation

You will receive an email confirmation once your order has been successfully placed and another when your order has been packaged and sent off for shipment. The shipping confirmation will include your order number, tracking number, and ship date. When receiving your order confirmation please make sure your shipping address is correct as we are unable to redirect goods once they are on route to you. Orders that are returned to us because of address error will not be shipped back until the customer corrects their address and pays for additional shipping costs. Orders can take anywhere from 3-5 business days (Monday-Friday) to be processed and dropped off for shipment.

Once items are dropped off for shipment, standard shipping in the continental US takes 1-5 business days in transit.

Expedited shipping is available however please note that expedited shipments take 2-3 days and all orders have to be placed by 12:00 pm EST to be processed that same day. For expedited shipping choose priority shipping at checkout. If you need overnight shipping, please call the store (239-418-0060).

In-store and curbside pick up is always available. Choose the in-store pick-up option at checkout and you'll receive an email once your order is ready for pick up.

Shipping Costs

United States:

Shipping costs are calculated at check out based on the weight and the number of products being shipped. Costs are also dependent on the location in which the package is being shipped. In terms of shipping prices, we offer a variety of low cost, accurate pricing from UPS and USPS at check out. All shipping prices include a small packaging and handling fee.

Please note that additional shipping costs may incur for any items that are oversized and overweight. In this instance, you'll receive an email and invoice for additional shipping costs. Once the invoice is paid, your shipment will go out.

At this time, we only offer shipping services in the United States and Canada, international shipping is currently unavailable.

Stolen/Missing Packages

Currently, we ship via USPS and UPS. We are not responsible for any items that go missing during transit or are misplaced upon delivery. We can require a signature for receipt of the package, if you would like this please ensure that you email hello@ivescuratedgifts.com at the time of your order.

Cancellation Orders

You can cancel your order up to 24 hours of purchase as long as your order has NOT been processed and dropped off for shipment.

If you experience any problems or have any questions regarding your order or our shipping policy please contact us at hello@ivescuratedgifts.com

Product Availability

********In the event that a product is purchased from our online store that turns out to be out of stock or unavailable we will immediately reach out via the contact information provided by the client to rectify the situation. A full refund will always be available for out of stock or unavailable items in the form of payment used at check out. We would also be happy to order the product purchased and ship it upon arrival to the store. Exchanges and store credit will also be available in this situation.

Our priority is to provide our customers with the best experience possible. Our mission is to bring a special, unique shopping experience to each and every customer who shops with us both online and in person. Please feel free to reach out via text at (239) 418-0060 at any time with any questions or concerns.

Shipping Address:

Ives Curated Gifts
9140 W College Pointe Drive, Suite 6
Fort Myers, Florida 33919
239-418-0060